Use BPM to Set and Track Goals
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As the last quarter of the year rolls in, it reminds us that we are both goal setting and goal analyzing, setting priorities and readdressing them. The fall is the perfect time of year to self-analyze both personally and professionally, to make those last changes before year’s end, and to test ourselves against the benchmarks we set and hopes we created.
One of the keys to both goal analysis and goal setting is record keeping. Whether for personal needs or the driving functions of your business, writing your goals down can keep you aligned to the steps necessary to achieve those goals. It also provides the record for analysis later. Many people and organizations are great at goal setting, but need a better adherence to some method of analysis at whatever time was prescribed to meet that goal. Some companies might set a sales goal of $X for Q1, but come Q2, they don’t address their previously set goal, and most importantly, don’t enact change if change is needed.
Change is the most difficult part of goal setting and goal rethinking. People and organizations fear change. This fear can lead to poor decision making. Perhaps the worst of this might be refusing to change. Or, things can become more drastic, perhaps firing personnel when it was really a change in company culture that was needed.
One of the best ways to map goals and to track to them is to model business process and to collect data against those processes. When a company can track its success or failures in goal-setting to a discreet role, activity, place, or time, they can more accurately and effectively bring about meaningful change.